Welcome to Virtual Mania (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit https://virtualmania.in (the “Website”) or use our digital marketing and IT services.
1. Information We Collect
Information you give us:
- Name, email address, phone number and company name when you fill in our contact form or “Get in Touch” form.
- Your email address when you subscribe to our newsletter.
- Any details you share in messages, project briefs or while communicating with us.
Information collected automatically:
- IP address, browser type, device type, operating system and pages visited.
- Date and time of visits, referring website and general location (city/country level).
- Cookies and similar technologies (see Section 5).
2. How We Use Your Information
- To respond to your enquiries and provide quotes or services.
- To send newsletters, updates and promotional content (you can unsubscribe anytime).
- To operate, maintain and improve the Website and our services.
- To analyse traffic and understand how visitors use the Website.
- To prevent fraud and abuse, and to comply with legal obligations.
3. Legal Basis and Consent
We process your personal data based on your consent (for example, when you submit a form or subscribe) and, where applicable, to perform a contract with you or to meet legal requirements under Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. You may withdraw your consent at any time by contacting us.
4. Sharing of Information
We do not sell your personal information. We may share it only with:
- Trusted service providers who help us run the Website, host data, send emails or analyse traffic, under appropriate confidentiality obligations.
- Government or law-enforcement authorities when required by law or to protect our rights and safety.
- A successor entity in case of a merger, acquisition or sale of business assets.
5. Cookies and Tracking
Cookies are small files stored on your device. We use them to keep the Website working, remember preferences and measure performance. We may use third-party tools such as Google Analytics or advertising pixels. You can disable or delete cookies in your browser settings, though some features may not work properly.
6. Third-Party Links
The Website may contain links to external sites or social media pages. We are not responsible for their privacy practices or content, and we encourage you to read their policies.
7. Data Retention
We keep your personal data only as long as necessary for the purposes described above, or as required by law. When it is no longer needed, we delete or anonymise it.
8. Data Security
We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may:
- Request access to the personal data we hold about you.
- Ask us to correct or update inaccurate data.
- Ask us to delete your data.
- Withdraw consent or opt out of marketing emails.
- Raise a grievance regarding the handling of your data.
To exercise any of these rights, email us at info@virtualmania.in.
10. Children’s Privacy
Our Website and services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes means you accept the updated policy.